Refund Policy


Normal Orders (excluding made to order items)

We accept returns within 7 days of the order date for all unopened and unused items; This means they must be in resale condition.

For all faulty items we ask you notify us within 7 days of receiving the item. In which case we will cover the postage cost for you to return the item to us and arrange the collection of said items.

 

Made To order items:

Cancelling an undelivered purchase (Made to order):

All our made to order items can be cancelled within 72 hours of purchase after which we will begin manufacturing your item. At this stage the order can only be returned once delivered. 

Refunds & Returns:

We accept returns within 7 days of receiving your order. Provided they are unused items and returned in their original packaging; this means they must be in resale condition.

For all faulty items we ask you notify us within 7 days of receiving the item. In which case we will cover the postage cost for you to return the item to us and arrange the collection of said items.

This does not affect your statuary rights.